GTMap · Roles

RevOps

Revenue operations: the function that owns the systems, data and process the revenue team runs on. The CRM is theirs.

RevOps decides what a stage means, which fields are required, how a lead is routed, and whether the dashboard the VP reads on Monday is true. When it is done well, nobody notices; when it is missing, every number in the company is an argument.

For outbound, RevOps is the difference between a campaign whose results can be measured and one whose results are remembered.